Saturday, November 30, 2013

When Trying Is All That Matters

This is a story about Daisy Mae.

A small dog with a big gleeful smile and a disposition as sunny as a spring day's dress. She is pure joy on short crooked legs. To her the world is rose colored glasses and a pinch of tentativeness. I loved her from the moment she lowered her head and threw her ears forward at my "Hello."

But my first introduction to Daisy was with a blackened film on a window pane.

The x-ray film came to me from the clinic down the road who had neither the time nor the inclination to address her misfortune. On our first meeting Daisy was just a film and a paragraph. "Daisy, corgi, 8 months old, broken femur, unspayed, unvaccinated, owner has no money."

They had sent the film to us and wanted to know "If we could help her?"

A film and a question. It starts out this simply. 

I looked at that film longer than I needed to. I was volleying back and forth between knowing what I knew and wanting my head to tell my heart that this broken bone was beyond my ability. 

Isn't it easier to have a solid stern excuse? Isn't that how vet number 1 got off the hook?

I did what we all do when we are reluctant to put our necks out for a stranger. 

I called my friends with adept skilled surgical hands and I asked for advice. 

If you don't know what to do you get a second opinion. Two second opinions later I was on the hook. I merely had a few details to resolve.

I called Daisy's mom. We had some important things to discuss.

Here's where my dilemma begins; Daisy Mae needs her leg fixed. I can help but her owner is not my client, and she has not been what we would call a "model parent." She cannot afford my services, and I feel guilty.

I asked Daisy Mae's mom to come in the next day and talk to me. 

The dichotomy of being able to help is being responsible for the after. It is not just the quick fix and goodbye, it is the obligation to that pet to catch them up, get them mended and put them on the path to a healthy rest of their life.

But that little piece of advice I learned the hard way.

I have helped so many pets simply because I knew I could, believed no one else would, and felt I wouldn't be able to live with the guilt of turning away. And those little acts of kindness, those good deeds, well, they often led to owners who for a short time made you feel as if you were their hero. Until some time later when another disaster strikes, and then they come knocking again. An unplanned pregnancy, a pyometra, a bloat, severe ___ anything, and that good deed does not go unpunished. Medicine is about looking at the problem in front of you, the path to get out of your problem, and an exit strategy.

I met Daisy and I met her mom. As my pessimistic attitude proved me wrong, Daisy's mom was a dream. She had rescued Daisy, had multiple other pets, and all were all spayed/neutered, vaccinated, and loved by a responsible mom. First bullet dodged.

I discussed my concerns with getting Daisy caught up on her needed puppy items. And how she was going to be able to afford those after the surgery? She had plausible feasible plan, and I felt more comfortable assisting her despite the first set back. We laid out a short term plan; get broken leg fixed. A catch-up plan; for vaccines and a life long plan; for spaying, heartworm prevention, and the incidentals of being an active young pup. Second bullet dodged, guilty conscious acquiesced, and onto surgery we went.

There are quite a few secrets that every compassionate veterinary clinic has. For us at Jarrettsville Vet we have a network of people who we can call and both ask, and receive help, from. I also have a JVC donation fund that clients, friends, and angels from afar help to keep funds available. After I met Daisy's mom I offered to place a few calls and in total we raised almost half of Daisy's surgery with just one phone call. I also offered to do her surgery at the barest bones possible.

Now I know that many people would argue about this last offer. But when you walk a mile in my shoes you can criticize my judgement calls. It is physically impossible for me to look a pet in the eyes that needs my help and for me to not try to help. If that means cutting some corners, then I cut corners. BUT, I tell that pet parent what I am doing, and what those corners mean. Those cheaper options ALWAYS place the burden on the pet parents. You may have to give more pills, drive back and forth more times to the clinic, and talk to me a whole bunch. Is it easier and safer to leave your pet in the emergency clinic for three days so they can be closely monitored by a professional? Yes. But if you are a parent who wants help for your pet we will make it happen, regardless of your budget. Medicine is a little bit skill, ability, equipment, resources, miracles/magic, and a whole heartful of determination always helps to tip the scale in your favor.

The next surgery day Daisy Mae had her femur pinned in two places. It was not a fun, easy, or routine surgery for me but thankfully, she did very well and woke up with the same little tail wag and bowed ears she went to sleep with. Her bones were soft and young and the grace of youth will bless them with a forgiveness that can make even a novice surgeon look like a super hero.

I called her mom to deliver the surgery report. It was an open and honest discourse. Her surgical repair had taken longer, been more difficult, and hadn't been as quick or easy as I had hoped for. But I was fairly certain it would hold long enough for the bone to fuse and give her a normal return to her short stubby shuffle.

Daisy was ready to go home the next day. When her mom arrived to pick her up I when out to meet her to go over the post operative instructions. I explained to her that Daisy's leg was much worse than I had hoped it would be, and that the bone wasn't as aligned as I wanted it to be. I also explained that we had to keep Daisy quiet, calm, and on a leash or in a crate for about 8 weeks. As I explained all of this Daisy's mom looked at me and with tears in her eyes, "I'm just grateful that you tried."

I stopped talking, looked at her, and said, "You have no idea how much I needed to hear that."

It has been a month since Daisy's surgery. She is running, jumping, and playing (all against strict doctors orders, but try explaining that to a puppy). She is bright, energetic, and unstoppable.

Here are her one month post-op radiographs. 

If you have any pet related questions you can find me at Pawbly. We answer any pet question and we are always free. Come join us! It is all about helping pets.

Thursday, November 28, 2013

Thanksgiving 2013

There are so many things to be grateful for this year.

I am immensely grateful to have such a brilliant, determined, and visionary partner. With Adam beside me all of my dreams of helping animals, breaking boundaries, and creating a place to help them has become a reality. It is the most exciting time of my life, and I cannot imagine how I ever got so lucky.

For any of you who love pets, need help for them, or have personal experience to help other pets please visit us at We are building a place that is all about helping others. It is free and community based. It is also a place that doesn't exist anywhere else and is solely designed to provide help for pets. It is the beginning of a new era in pet care!

I am also so very grateful to be surrounded by the hardest working, compassionate bunch of people anywhere!

At Jarrettsville Vet we are committed to providing state of the art, unparalleled service to helping pets. The staff are the nicest, funniest, fiercest, dynamic group of veterinary care giving professionals you could ever be lucky enough to find! I am honored to work with them, and grateful for every moment of everyday that they share their skills and talents with me, our pets, and our clients.

I am so thankful to have my pets.

I am also so grateful to have a job that I love, that fills me with a sense of purpose, pride, and security. It is a precious gift that I cherish and live every day.  
I am thankful for all of the people who trust me to care for their pets,

and all of he pets I get to spend every day with. I truly love them all.

My dear friends. Who more than anything in the world are my most prized gift.

And most importantly I am blessed beyond measure to have a family who loves me, supports me, and accepts me for all my strengths, weaknesses, idiosyncrasies, and crazy, outlandish fancies.

I love you and I am thankful beyond my ability to ever articulate it.

Happy Thanksgiving!

I hope that you are surrounded by your family, your friends, and your pets.

May every day fill you with as much love, peace, joy, and gratitude as a wet nose, wagging tail, and soft furry face fills mine!

With love to my husband Joe, our puppies Savannah, Charlie, and Jekyll, kitties Wren, Jitterbug, Oriole, and Magpie, and of course my not so hug-able but still love-able pig Strawberry. I am so grateful to be surrounded by so much love! Because, after all, nothing fills your heart like the love of a wet nose!