Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Saturday, November 23, 2019

Don't Forget To Put Your Heart Into EVERY Euthanasia.

Hello Erin,
As a veterinary practice owner I want to sincerely apologize for this. I cannot say that I know, or even remotely understand this?, but, I am sorry that you left feeling penalized and punished at one of the saddest moments of any pet parents life. If I can help I am here. Again, I am so sorry for your loss and frustration. Sincerely Krista.


Nashville
Starting a conversation with an apology is about as common for me as "hello." A few years ago there was an outpouring of articles all proclaiming how over used and detrimental apologies were especially passing from the lips of females. It was heavily marketed that apologies as a preamble masked submission, leading to shame, and that women in all places and positions, especially those in leadership positions, were being throttled to abandon.  I spent years pouring over these articles, catching myself constantly to pull those three little words back in each time they slipped out, while beating myself up for the deference apologizing for everything brought me.  And yet, I still apologize often. Way too often.

The opening paragraph above is a private message I left Erin, on Nextdoor.com just a few days ago. Sad as it is, it is true that I am so prolific in apologies I even send them to strangers. Stranger or not, with this apology I meant every word I was delivering.

Apologies fall like confetti daily in my veterinary life. I apologize for the small and insignificant just as much as I do the grand,, and everything in between. Failures of the staff, the facility, the limits of human abilities, the boundaries of my soul-sucking emotional requests, the anger every so often a person seems to need to explosively purge at the clinic, as they are, after all my responsibility and I take ownership of them even if they don't recognize them. For me, as a veterinarian, and especially the veterinary practice owner, there are a boat load of fully justifiable reasons to extend a word of apology as ubiquitously as raindrops.

"I'm sorry we were running late today. I appreciate your patience."

"I'm sorry that I don't have better news," always the case of providing some death sentence diagnosis to a parent unprepared for the bombshell I just provided.

"I'm sorry but we don't provide walk-in euthanasia services." (Cause ya know, everyone should be able to decide last minute that "it's time" without the assistance of a doctor to consult. Which always elicits hostile accusations of us "not caring that their pet is suffering!" Somehow that is our fault too. These are only pets we haven't seen in years, or, pets we have never seen. I always want to reply, "would you call your pediatrician and request; "Hey! my kids suffering, it's time for goodbye" and NOT expect to be questioned?). (where is that fire headed emoji?).

"I'm sorry but I cannot take the 4 kittens you just found in your backyard." (Personal note the clinic has 5 cats in need of homes presently, and, we used to take in kittens to help adopt to homes and in the last year 4 were "returned",,, what the &@*&!).

"I'm sorry but we don't have overnight staffing to keep your critically sick, eminently dying pet, you WILL have to go to the ER, or take them home." (people you cannot leave your pet here to die alone, right?).

"I'm sorry but your dog is so frightened by restraint we cannot safely hold them. We will need to reschedule another time when we can provide pre-examination sedation." Also usually met with incredulous judgmental angst, as if we were the party who failed to provide the conditioning needed to do a nail trim safely? Odd how so many clients know they cannot trim their own GSD's nails at home, and yet get angry that we can't either. Even more disturbing is how many people prefer the staff be injured as long as the nails can be trimmed, right now!.

As  you can see from the examples the apologies range from introductory opening statements to help shoulder the burden of the disappointment about to follow,, "I'm sorry, but, I can't..." To the "I'm sorry, but, I won't." To the most common; "I'm sorry for your loss." It is a Santa-sized sack of apologies to be plated and served daily.

They all work, even if their pallor and place varies so enormously. What other prelude would be appropriate?

But let's get back to my apology to the stranger, Erin.

Social media reaches into the tiniest corners of every community. It is undeniably powerful and in a matter of seconds a social media post can reach millions of people and cause lives to change irreversibly. If you own a business it can be the death of you. Literally.

I am a champion of social media. I have (albeit unforeseeable) found overnight notoriety through the power of an emotionally charged video that struck a nerve with not just me, but bitter burnt pet parents the world (although lets be honest, overwhelmingly just the USA). Instant fame has been found by many a social media post, some good, much otherwise.

One of the burgeoning eruptive social media sources of the last few years is Nextdoor.com. Nextdoor groups people based on location. There are multiple daily posts by my local community members  looking for advice on all sort of things, like services. For instance "nanny needed," a newly diagnosed patient in need of a need of "orthopedic surgeon recommendations for hip surgery," or, notifications like "hound dog loose" replete with photos, times, and pet descriptions. It has also been the place for bad services experiences to be vented publicly, back yard crier style. If you own a small community based business Nextdoor is a potential hotbed of agony.

Here is the original post from Erin, to whom all of my apologizing to a stranger was about;
"New Vet Wanted"
We had to put our sweet boy down last month... pancreatic cancer.  We spent a few thousand at XXX XXXX Animal Hospital during his treatment.  The day we Euthanized him.... our original quote was $330 which was euthanasia and private cremation.  Once they realized that we wanted to stay with our dog during euthanasia... they upped the charge to $390,  They actually charge $60 more for you to be present while your dog is being put to sleep!!!!  I have NEVER been more disgusted in my life.  Our receipt actually says “Euthanasia—owner present”.  Their prices are exorbitant almost extortion like.... I stayed with the practice while  our Nashville was being treated there but I will never use that practice again now that he is gone.  Looking for a reasonably priced, non price gouging bc of “ the neighborhood” compassionate veterinary practice.

In the very exhaustive list of things that you just don't do in veterinary medicine screwing up a euthanasia is at the top of my list. Think you can't possibly screw this up? Let me give you my resume of them.
1. You put the wrong tag on the wrong body. Yep, not requesting the proper cremation (say the parents wanted the ashes back and you didn't tag it appropriately. Yep! really really bad).
2. The process doesn't go smoothly. Yep! happens. Death is not an easy ask most often. Our bodies are wired to keep breathing, and beating no matter how much drugs you provide. Or, they gasp for air as their bodies fight to give up. Not the last impression you want a family to have.
3. It is a busy, frantic day at the clinic and you (hard as you try) cannot get into the family waiting for you to be calm, patient and generous, as you secretly worry about the pet you are trying to save from death next door. I often think we need to have "euthanasia only" hours to avoid the chaos our general practice life throws us into.
4. People are people. Some know what to expect and know you, so there is not so much chit-chat to exchange. Others think they know what they need for their pet and then lose it last minute. (I once had a parent start CPR on their dog as I was injecting the euthanasia solution).

If you mess up a euthanasia the 10 previous years of anything you ever did for that pet gets flushed. Along with that scar you leave on your (previous) clients heart goes the devastating word of mouth they will share with every loved one they know.

So to every well intentioned Fortune 500 seeking femme fatale out there attempting to ascend that ice sheer under that omnipresent glass ceiling i apologize for my prolific apologies. I woefully fear (apology again), that I have set us back a few centuries..

For my place in vet med empathy is about apologizing for fate that few can outwit and outplay. I cannot undue the fact that all of my patients will die. Many of them too soon despite the best of care, the most adoring of parents and the miracles of modern medicine, but, I can apologize for the failures of not being able to spare them the grief of loss. I never surrender anything here, just remind them that kindness comes in many forms and a bow clad apology is one.

Where did this  practice go so wrong? They forgot that giving an estimate over the phone sets you up for big problems. Every case is case based, and an estimate is "estimating." Although less is always met without fued, more is a set up for angry torches at your front door. I try very hard to not provide estimates. For the cases of pay in advance euthanasia services they pay up front (if they want to) and I eat the overages if it happens.. (avoid the torches whenever possible).

You also never forget, no matter how crazy busy the rest of the clinic is at the time, that these last few moments of a life you cared for matter just as much, maybe even more, than all of the rest. Stop, embrace, say you are sorry for their loss, and be empathetic!

Erin's response;
Wow... thank you so so so very much for such a kind and beautiful message.  I knew that I was paying exorbitant prices at XXXX during his treatment but I was committed to just staying with them till the end.  If I had known that would have happened, I would have switched earlier.  It’s shameful that it happened and they seemed to have lost touch with human and animal compassion and are just about money.  One person commented that it’s about staffing and that is why they charge extra but in my opinion when it’s an end of life situation, money should not play a part , only compassion.  What practice do you own?  Thank you again for taking the time in your busy schedule to reach out to me.  It is most appreciated and speaks volumes. 


Here is Erin's description of why the price was different because she was present;
My daughter called them after the fact and was told it was for the catheter that was placed.  Owner present.... catheter placed.  No owner present... no catheter placed.  I was a tech for 10 years.  The vet that I worked for never placed a catheter because it’s unnecessary.  You can give the dog an IM shot of Acepromazine.  That will take about 10 minutes to make them sleepy and gives the family private time to say goodbye and then the vet comes in and gives the final euthanasia injection.  I asked for sedation from the tech first who questioned my request then when the vet came in, I had to ask her again.  They were actually going to give a wide awake dog the euthanasia injection through the IV!  I had to ask the vet (a second time) for sedation.  She obliged but then gave him the sedation IV.  He went from wide awake to dropping like a sack of potatoes in front of my distraught family.  The vet then said “I’ll give you some time now”.  I looked at her and said “Well you might as well give him the final injection now”.  I feel like that peaceful 10 minutes to say goodbye to him was stolen from us.  I have called several hospitals (like 5 or 6) to discuss their euthanasia policies and all have said that charging for owner present is disgusting.  Some said placing a catheter is unnecessary, some said that they place a catheter but do an IM sedation injection first.  The whole situation was horrible and completely in poor taste.
If the reason they place a catheter is because they want to make sure they get the vein then why don’t they do it if you are not present for Euthanasia.  That says to me that they are more concerned about getting the vein while in front of the family and not for the sake of the dog.  If you are not present , no catheter is placed.  That says to me that it is not about the comfort of the dog but for the comfort of the vet trying to find a vein in front of the owners.  Plus , they still take your dog “in the back” to place the catheter... it should be done with the family present.  Going “in the back” is scary for the dog... they still have to shave him and stick him with a needle to place the catheter.  What if you could not afford that additional $60 but WANT to be present?  Is that an “oh well, sucks for you” situation??!!  And what happens to the dog?  Does a sick, scared dog go in a kennel until they have time to euthanize?  Do they just jam a needle with euthanasia solution into your wide awake dog?  I’m thoroughly disgusted.

As a practice owner I understand that time is money. BUT, as a human being driven by the love of a pet I would never think of performing a euthanasia in a different manner because the owner is present. Why would there be a difference in how you handle the euthanasia? I know the answer I know why most vets place a catheter before. I know why vets act one way in front of clients, and hence practice differently in front of clients, but, for me, there is no difference. You could be a fly on the wall of any part of my clinic and the treatment is the same. I will tell you that " I am sorry," and that you "were loved." In some cases it is an animal that was never granted "pet" or "owned" status, but that doesn't mean they weren't loved, if only by me, for that moment in time we were together. How do you work for? Me, its the pets, my patients, 24/7/365.

Here is the story that Erin wanted me to share.
This was sent to me today.  I teared up.   😢 Pls excuse the cuss words...

How your vet sees euthanasia.....
So, you bring me this puppy - she kisses my face, devours the cookies I offer, and our friendship starts. 
Several visits later, he starts to learn where all the cookie jars are in the clinic, and that lady in the white coat, well she’s okay....
Fast forward many visits later, now I am in love with your dog and your whole family because, well, you are just really really good people and I have not only watched that pup turn into a really sweet family member, but I got to watch the kids grow every year and be a very small part of your journey. 
Remember that time she ate your teenage daughter’s thong underwear?  😝😝😝 yeah we all had a good laugh over that once surgery was done and she was recovered. Your daughter probably never forgave me for bagging that up and showing the whole fam-jam when they came to pick her up from the clinic. 
So many adventures, so little time.....
And here we are, fifteen or so odd years later, having to say goodbye. 
He’s got heart disease and I can’t fix it anymore. She’s got cancer and there is no cure.  He has arthritis and the meds just aren’t working.  I want her to live forever for you. I want that so badly it hurts.  I feel like I have failed him and you when I have run out of options to keep them, and you, comfortable and happy.  
So now it’s time, and I am supposed to be professional.  Objective. I am the doctor. Calm. Cool. Collected. Always under control. 
*&$# that. 
I have known you and her for a third of my life, and most of my professional career. 
But I keep it together.  My superhuman amazing technicians have put the catheter in. My support staff from reception to assistants have done all the paperwork. Trust me they may not show it but their hearts are breaking for you. They have been there.  They know. And they know you and care about you too. 
And I have the needle in the pocket of my white coat. The same pocket that was always full of treats for him.  I take a deep yoga breath and come into the room. Gotta stay strong now.......
She’s giving me that sweet look she always does, the one that is followed by puppy kisses and a glance at the cookie jar.  But she is too weak now. She is ready. You are not. I am not. But this shit has to happen because we love her too much to let her suffer.
She would keep going as long as we asked her too.  But we can’t ask her to anymore. It’s not fair to her.  I wish our human hearts could be so giving all the time. I wish I could be the person my dog thinks I am. I wish I wish i wish I could find a way for them to live forever.  But I don’t have those magical powers. I am just a vet. 
So we kiss him back, not much left of his body that still works, but that old tail wags, just enough that I lose my shit on the inside but I try not to cry.  Gotta stay strong. 
Her body relaxes, she is in your arms and your are sobbing.  Another family has lost one of its most cherished members. I put my stethoscope to her heart to make sure it has stopped but she is held so tight to your chest that maybe that is your heart I hear pounding or maybe it’s mine and all the blood rushing through my ears as I try so so so hard not to turn into a blubbering mess. 
Confirmed, he has passed. You lay him gently on the table and we hug tightly as you go to leave. 
The door closes behind you and I don’t know if you hear this, but I sob hysterically into your pets ear.  She is gone, he will be missed, and you have to face what I know will be one of the hardest parts of today. 
Entering that house and they are not there to greet you. 
Please know that I know how you feel. As you leave the clinic I just wish with every fibre of my being that you never had to face that.  I wish they could live forever. 
And please know, I am so grateful that I was a small part of your journey.
Love always,   Your vet.

We all want to be this veterinarian. It costs us something to be her. Vulnerable, fragile, and emotional. It is not a big ask, but, remember in the same breathe, at the same moment for one person that we are expected to be this person, in the next room over there is a person with a cat they say they only feed, "it's not theirs" who has a very treatable condition and wants you to treat for free because if you don't "you're a cold hearted bitch." Do you know which one you are supposed to be for which room? There are many reasons the suicide rate in medicine is what it is.

This blog is dedicated to Nashville,,, and Erin.


Erin's story and Nashville's photos are posted with her permission.


Why Women Apologize and Should Stop, NY Times.

It's Time for Women To Stop Apologizing So Much

Suicides Among Veterinarians Becoming A Growing Problem. Washington Post

Taking A Stand And Facing Consequences. What Would You Do If You Were Asked To Euthanize A Pet You Didn't Believe Was Ready to Die? How often do you think it happens? I know most vets euthanize anytime asked. Why? Because if you dont you get labeled as "uncaring."

Compassion Fatigue. Lessons on avoiding the lure of veterinary suicide.

More on Jarrettsville Veterinary Center here.. JVC is a place where compassion comes first. Compassion towards our patients is paramount. We are kind, generous, and never allow financial constraints to dictate access to care.

If you would like to know more about the topics I discuss here please find me on Pawbly.com. It is free to use and open to everyone who loves pets. Pawbly.com is designed to help educate, inform and inspire pet people everywhere. We have just added our "storylines" section to help people share their own pets experiences and to help others learn from them. Please also consider joining if you have experiences to share and pet support to lend.

If you would like to learn more about me at the clinic please visit our Facebook page at Jarrettsville Vet.
For my YouTube channel please visit here.

For more information on my veterinary clinics services, including prices for care please see our Jarrettsville Vet website.

Tuesday, April 21, 2015

The Backlash of Posting Your Kill.

In the last few days there have been two social media firestorms following the awful killings of two defenseless animals. While separate incidences and separate killers both have left a trail of disgust, dismay, and disbelief.

I am deeply troubled to be witness to both killings. A deranged thrill seeking, publicity hungry rogue militant desperate to find more social media attention in a yet unchartered and male dominated territory; killing big game. It's pathetic  and desperate and deeply saddening. She has abandoned any sense of morality or compassion and embraced the senseless heartless slaughter of paid for big game hunting. Horrific on more levels than the human psyche can measure, these people who travel to foreign lands to buy a place on a piece of land stocked with immobile captive prey are the saddest primitive forms of inhumanity known to this day. Her defense; the giraffe was old. Why then did she lay down next to it and smile? See the AVMA's Guidelines for the Euthanasia of Animals here. Euthanasia by gunshot on page 35)

I do think that Ricky Gervais said it best;
"What must've happened to you in your life to make you want to kill a beautiful animal and then lie next to it smiling?" See the Facebook page here. To read more about the backlash from this story read here.

Repulsive
 I am an advocate for animals, all animals, every size, shape and breed. I took an oath to protect them and to serve the public that included "protection of animal health and welfare, the prevention and relief of animal suffering." I am not an advocate to just dogs and cats, I am a veterinarian and I serve those who cannot speak for themselves. To those who love and serve unconditionally, and to the fellow creatures who we share this great planet with, I want to say in a loud boisterous voice that there are people who care and there is a public of consciously aware animal loving people who speak with a collective social media voice demanding that there be a better and more compassionate path forward.

Why are these stories so alarming? Surely they are not the first, nor only pictures of cruelty? I wonder of it is that these villains are young American women? Women  of social stature, or education status.


What could cause a veterinary graduate to believe that the act of harpooning a tomcat with an arrow is justifiable?

We live in a day and age of massive pet overpopulation. It is true. How many tomcats do you think the average veterinarian treats? How many of these cats come to us with a pet parent who cares enough  to find a cure to their ailments? Or wants to surgically alter them so that they can become integrated into the family setting? Yeah, not many.

What is it about the last two killings that struck such a sensitive nerve?

Is it that these villains are women?

Is it that the victims are defenseless kind creatures or domestic pets?

Is there such a definitive sharp line between what women kill? Is it really that this is a veterinarian and a cat? Or an empty woman who kills a giraffe?

Am I ever going to defend the senseless heartless killing of a cat with an arrow? No. Do I think that there is a correlation between the daily conditioning of a veterinarian to euthanize pets? Yes. Do I know that society rarely stands behind the rights and needs of unneutered male cats? They do not. Ask your local shelter what the adoption rate of a Tomcat is? I would argue that they have NEVER adopted out an intact male cat. Especially in light of the abysmal stat of 71% of cats that enter a shelter are euthanized. I could not find data on those that are intact male cats (Tomcats) but  based on 10 years of experience if they are older than about 10 months the chance they will be adopted is almost nil.

Is Kristen Lindsay's act heinous. Yes? Is it worse because this cat was owned by someone who loved him? Should it be? Is it a heinous act to kill an unwanted tomcat? Ask any vet you know. There isn't one of us who hasn't. Boasting about it with an arrow, well, no one is that stupid. Are they? There are guidelines, protocols and deeply thought out practiced methods employed by us vets to do it as humanely and compassionately as possible.

We live in a complicated passionate society. Is killing a pet brutal? Is killing a dog? A horse? A cow?  pig? A chicken? Should every vet try to help every animal? Is there a difference whether this is a pet? An herbivore?  A carnivore? A zoo animal? An over populated "pest" as considered by most city councils across the US?

I have many male veterinary colleagues who kill for sport. Maybe not a dog or a cat, but where does the distinction lie between pet and other? I don't know? For me there is no distinction. For social media there doesn't appear to be a distinction between a giraffe and a Tomcat. These are animals, pets to some, companions to others, and food to the rest. Before you cast stones and pass judgement ask yourself what is the difference, who are those that matter? Getting fuzzier isn't it?

This blog is written for the advancement of animal welfare and is intended to be my opinion only. As a practicing veterinarian my goal is to inspire, educate and assist the care and well-being of people who care about animals. I invite your thoughts and comments.

If you have a pet or animal related question I invite you to join me on Pawbly.com. Pawbly is an open pet centered platform for the free exchange of information.

I am also on Twitter @FreePetAdvice.

Friday, August 23, 2013

Bark World 2013, Day 2


One of my all time favorite pet celebrities, Victoria Stilwell of  Its Me Or The Dog at her book signing and lecture about using positive training techniques.     


The start of day 2;
Breakfast with the power cat bloggers and a few of our favorite pooches.

Preston, of Preston Speaks blog stares down a plate of eggs and bacon.



Kona







Sophia Lauren.


Breakfast with bloggers and brands, and more free snacks!


Natural Balance hosted a scrumptious breakfast! A meet and greet with many of the cat lovers, cat influencers, and those of us who post our stories about our feline friends.



Natural Balance is a premium pet food that has been around for decades (ask how many of the smaller premium brands can say that?) Having a history and track record is super important for those of us who do not like to be a guinea pig, and are a bit hesitant in this age of recalls, pet health scares, and deaths by ingestion of hidden toxic ingredients.


Meeting the sponsors, more free stuff (yippee!!) and swapping pet stories, experiences, and
networking.










At the opening ceremony we were introduced to Petco Unleashed, their motto and mission; 

"As pet stores go, we’re anything but ordinary. Unleashed by Petco hit the pet scene in 2009, with our first store in San Diego’s Hillcrest neighborhood. Our concept is simple – provide the same knowledge and know-how offered by Petco in a unique, smaller package."



Matt Silverman, from uber-successful Mashable and Fluffington Post, also spoke on his interest and early beginnings with social media. His keynote address was on "How To Make Your Content More Social."
The origin of the Fluffington Post was a series of successful "cute" posts that delivered traffic to a relatively unknown and unintended source of random pet articles, stories, and jokes.

His suggestions for creating awesome content for the web;
  • Think about how we consume content
  • Think about how we create networks that are off the map. In other words we need to live there and be a part of the culture.
  • By using good humor, and remember that cute animals power the internet.
  • Your targets; the first audience;loves satire, helps to connect w the media elite,
  • The second audience, those who love dogs and cats, and share w others, via FB, etc
  • quick wit, humor, and short, succinct, light-hearted humor to bring all of us into a shared moment.
  • Some of his personal favorite headers;
    • "12 weird free items on craigslist"
    • "10 cats clearly plotting to kill their owners"
    • "you'll find these 14 types of parent on FB"
  • Other ways to grab people is to be timely. This makes content more pertinent to whats going on in the world
    • "New leaked NSA docs reveal kitten snooping program" 
    • "Kitten faces lifetime ban for cuteness enhancing drugs"











Doggie daycare...






"Hello!, Grab treats, I'll bust the lock and meet you at the coffee lounge!"


And even cat grooming!

Now that's the whole pet-enchilada!
"Pet me, go ahead, I dare you. No, I double dog dare you."

Tagapet. $19.95 one time fee for a scanable pet id collar.


Afternoon Key Note Speaker; Victoria Stilwell, of It's Me Or The Dog, on Animal Planet.
Discussing her book, "Train Your Dog Positively."

One of the best parts of a Victoria Stilwell event is meeting her.
She is a kind, generous, gentle, humble soul.
She is as wonderful in person as she is on her show.
If you ever get an opportunity to see, or meet her, do.
She's worth it.






The captive Pawbly audience.



Here are some of Victoria's take home messages;
  • Positive training is all about fostering the bond between an animal and people, (I think I created this slogan, I did!), and to educate us all so that we can live in harmony.
  • Her slogan, "I want the dog to do things with me because she wants to..versus because she fears something if she doesn't. 
  • Do this by encouraging the dog to learn.
  • Why is it so important? Because over 800, 000 people are bitten every year. Most of them are children.
  • Her key ingredients to success;
    • Innovation through powerful partnerships.
    • Building the Right Team
    • Broad Platforms. Spread out into places you believe in.
    • Lastly, pay it forward.
Victoria also promoted the following dog products;
  • iCalmDog. This little that sound therapy is powerful. She uses it to help keep dogs calm in all situations. 
  • dogtv. Provides exposure to sounds to help condition them to acclimate to sounds that might otherwise cause them anxiety. Works great for separation anxiety.
  • dogntion.com. How does your dog think?  These are science based games. This site is especially designed for your dog.
And her last take home message to us; Kindness is powerful, and remember to Do No Harm. I just love her. She inspires me and motivates me to be a better person and the person my pets want me to be.



Stay tuned for Day 3...then back to be with my own babies..

If  your pet is in one of these photos and I did not provide their name, blog, or information on them, and you would like me to add it please email me and I will happily include it.

Thank you to everyone who participated in Bark World. It is the realization of a personal dream to see so many dedicated passionate pet people gather to promote responsible pet care.

Sunday, June 30, 2013

Fourth Of July. Your Pets Idea Of The Apocolypse


We all like happy endings. Unfortunately, life doesn't always hand them to us.

It was a quiet catch up day at home. It is early summer and we have a few monumental projects underway on our old house. Most of our weekends get one weekend day dedicated to renovations. Today was "gut the old kitchen" day. Eight years I have waited to take a sledge hammer to the red grouted hideous horror that was our postage stamp kitchen. The doors were open, the dust, debris, and busted up interior circa 1970 kitchen was headed to its final resting place when around noontime an  unknown truck drove slowly, almost tentatively, down our long drive.

I went out to meet a 'more formal than from around here' guy who cordially asked "if I had seen a dog?"

My heart went out to him immediately.

He was apologizing for interrupting my day and trespassing our demo-zone.

We live in the country down a long forgotten looking drive to keep the Amish gawking tourists out. He, like every other motorist who has driven our drive, thought we were just a farm trail. I walked to his truck to try to ease his concerns and to slow him down so I could gather the information fast enough to be able to help. His stress, fear, and worry were palpable. I have seen this parental worry for an in-danger pet more times than I can count. I have been there, and I empathized completely!.

The celebration of the Fourth of July is the mid-summer kick off marked by loud noises, incredible fireworks displays, heat, humidity, and food. For our pets, and those of us veterinarians who serve them it, symbolizes heat exhaustion, heat stroke, death due to hyperthermia and dehydration, hit by car emergencies, pancreatitis from over indulgence, gastric/intestinal obstructions from ingestion of inappropriate foods and lost pets due to running away from the fear of those loud noises.

The next few blogs are going to focus on these Fourth of July fiasco's that I hope you and your family can avoid by learning from other peoples pet emergency stories.

After a few awkward moments of trying to convince our visitor that we were not upset about his visit, or taking up our time, I was able to collect a few details about his plight.

He introduced himself as Chris and told me that he was visiting his brother with his dog.

"My dog ran away from my brother's house. He lives at the end of the road that is off of your drive. I think that his property is adjacent to yours over the cornfields." Chris said.

"Oh, yes, I know the house." I said, as the crow flies it is about a mile away. "When did he run away?" I asked.

"At about ten a.m. He is an 8 year old male Golden Retriever, he has a collar and tags, and he is micro-chipped." It was a little after noon now.

Thank-god, I thought! A micro-chip is such a relief to have when your pet gets lost. If your pet is found and if that someone tries to find you the microchip is the best way to do this. (Important point, if your pet is micro-chipped have your vet scan for it, check that the number the scanner reads matches the number you have on their records, and call the micro-ship provider to make sure that the information they have is up to date and correct. A micro-chip is only useful if it can find you).

"What is his name?"

"Teddy."

I introduced myself and told him that I would call the local emergency and veterinary clinics to notify them, in case anyone brought in his dog (run-away's do get hit and some people think, erroneously, that if they hit a pet that they will be held financially responsible for this..YOU WILL NOT..but please never leave an injured pet behind)..see my blog on Emergency Kit and Emergency Procedures. Please call for help, or bring an injured pet (if you can do so safely and without further injuring the pet AND without injuring your self), to the nearest emergency clinic. I also told Chris that I would post Teddy on our clinic's Facebook page.

Chris thanked us and drove away saying he was going to keep driving around looking for Teddy.

I made my calls to all of the local clinics and left my number as the contact person.

There are a few big advantages to living in a rural country setting. One is that I know everyone in the small veterinary world around me..I asked every clinic to spread the word and told them I was posting an Amber Alert on our clinics Facebook page, and I asked that they all share it.

Then I hit social media. One of the key factors in catching the Boston Marathon bombers was social media, it is by far the quickest way to spread the word and join massive numbers of people on a common mission.

A few minutes later Teddy's story was being shared by friends, family, clients, and neighbors.

My husband and I got in the Gator and headed into the corn fields, a leash and phone in hand. We traipsed in 4WD through the mud, the brush, the streams, and the fields searching for any sign of a red dog running. We tracked what I imagined to be about a 70 pound dogs' recent foot prints captured in the mud from the just rained on little dirt road that runs between the corn fields, but after two hours and a thousand lashes from the pricker bushes came home empty-leashed.

I texted Chris to see if  he had any luck, but only heard the torment in his down-trodden voice when he said, "Nope, still no sign of him."

At 6 pm I got a text from a good friend who was once our clinics groomer but was now stay at home mom, that another mutual friend of ours, and another old JVC employee now turned Animal Control Officer of our county, saying that she had received a call that someone who had picked up a dog running on Rte 851. State route 851 is our nearest big road..and I say big because people routinely travel this road at 60 plus mph. I immediately called her and got the name and number of the good Samaritan who had picked up the dog to hunt down the first and only lead we had so far on Teddy.

A minute later I was on the phone with Mary. She and her son were traveling in our neck of the woods and saw a red dog running west on 851. They stopped when no one else did, pulled up to him and opened their car door. Teddy jumped right in and they all headed home. Not having a dog of their own at home they stopped at the grocery store to pick up dog food. Mary told me that Teddy was now comfortable on the couch with her husband, and that although they had had plans for the evening she had decided to stay home with him to keep him company. Mary had alerted animal control, but they told her it would be Monday before they could do anything about him. So with a few days ahead of them they had all settled in together.

Mary was so kind, and generous, and she even offered to drive Teddy home. I thanked her and told her that she had likely saved his life. She said that no one else was stopping and that people were speeding around him..she knew she had certainly spared him from being hit.

I called Chris and gave him Mary's information, hoping that her stray was his.

What were the chances of a Golden Retriever on 851 and it not being the same dog? Hopefully, very slim.

Mary called me a few minutes later to say that Teddy was back with his dad. I once again thanked her.

Chris came by our house again to introduce Teddy and to say "Thanks."

We shared Teddy's story over a beer. I offered him a Loose Cannon, (ironically of course), and he offered me a bottle of wine.

It wasn't until now that Chris had the time or valor to admit the whole story to me.

He said that Teddy was at his brother and sister in-laws because his wife and kids were at State college for the day and she didn't trust him with Teddy alone. (Sorry, honey, but all wives who love their pets like kids feel this way). When he and Teddy had gotten to his brothers house he let Teddy out of the car to go down to the pond. A short time later off in the distance someone started firing off a rifle? or cannon? (I had heard it too, I think cannon), and it scared Teddy enough to set him running off into the corn fields.

Once a dog is spooked, and it can be from any abnormal, or loud, or different noise, they will run. Without a leash or a fence big enough to contain them they will go. They will not listen to a command and they will not think through their fear. It is a primal unstoppable fear based response.

The best way to protect your pet from the dangers of the noises that drive pets to run away is to:







  1. Keep your pet with you, leashed to you, or in your house, at all times when loud noisy activities are going on.
  2. Use a reflective collar to alert motorists should your pet be out at night. 
  3. Have your pets information on their collar. I like to embroider my phone number on their collar, so that if a tag falls off the information is still there, but there are also metal plates that can be mounted on a pets collar.
  4. Have a tag on the collar with your pet's name, your phone number and "MICROCHIPPED" written on it, if your pet is micro-chipped.
  5. Have your pet micro-chipped.
  6. Assume your pet will over react to loud noises and be prepared for it. Any gunfire, fireworks, or even overhead airplanes can cause a pet to run. if you hear any loud noises look at your pet. If they are looking scared, perplexed, or anxious get them inside or on a leash immediately.
  7. If you are inside and your pet is looking fearful place them in a safe, enclosed, secure space. The smaller the better (most pets feel safer in a small contained area like a cage versus a room). 
  8. If they are still feeling overwhelmed by the noises, try to dampen them by placing a blanket over the cage to block out the noise.
  9. If your pet is calmer with you then keep them next to you. Don't intensify their fear by baby-talking to them. This will often reinforce their fear. If they think that you are afraid too it will just  compound their insecurity. Be kind and gentle but not afraid.
  10. Keep pets away from windows. I have seen dogs jump through a window to run.
  11. For any pet that has had an issue with thunderstorms, or fireworks, etc. in the past, once they have a fear then they will likely have it forever. Expect this and prepare for it. Ask your vet for help with dealing with fear based anxiety issues. Most behavioral issues worsen and intensify with time. Expect this and prepare for it on the first occasion.
  12. Even with training to try to ease their fears (we call it conditioning) the chance of them over reacting to a threatening stimuli is present. There are things to try that might help. I would encourage you to try them. They include:
  • Thundershirt. The Thundershirt is designed to snuggly around your pet like a shirt. These can calm a pet without drugs or training and they are very affordable. I am now using it on my 17 year old dog Savannah. It is helping her anxiety issues.





  • Ask your veterinarian for a referral to a behaviorist to help in calming your pets anxiety by getting them more comfortable with it so they do not over react to it. 
  • Ask your vet about anxiety medications. If your pet has a growing or worsening list of anxiety issues, or you are having issues with their behavioral changes, please talk to a veterinarian about long term medical therapies. There are many good, affordable, and effective treatments out there. take a leap of faith and try them. For many pets and their families it has made a world of difference. 
  • Tagg. A GPS guided pet tracking device that mounts to your dogs collar. You can now follow your dog as they travel. Big brother is watching, and it can find your pet. Although I do not have this device, when Joe and I were trekking around the blackberry bushes getting slashed I was wishing that Teddy had Tagg. 


If you lose your pet start canvasing the area. Knock on every door, ask for help, call the local veterinarians, shelters, animal control, and hit social media. Leave information on your pet including, their age, breed, size, distinguishing marks, collar info, whether micro-chipped and if possible use a recent picture. Everyone may not help, but a few will, and a few can move mountains and make miracles.

If you find a dog that is injured help. You can seek local rescues, veterinarians, and public animal control. Be an advocate. Ask questions, and stay involved. In many cases an injured pet will be taken to an emergency clinic but if no one steps forward on their behalf their fate will be decided by others based on economics and accessibility. How would you feel if your pets fate was in someone else's hands?

If you find a pet that is not injured start asking everyone around the area that you found the pet if they know who's it is? Often a pet has not wandered far from its home. Try to find a safe place to stay with the pet for a few minutes. Their family is hopefully looking for them too, and they will be looking close to where the pet was lost.

If you can house the pet in the interim it takes to find their family you will keep that pet out of a shelter where chance of communicable disease and being lost in the system is appreciably diminished.

Any pet that has been running will likely be hot, tired, and thirsty. Here are some signs of heat exhaustion and intolerance. Signs of heat intolerance

A dog that has been outside in the heat for any amount of time, especially if they are running or fearful, can be at risk of hyperthermia.Death from hyperthermia

Teddy had been in the best hands possible. He was lucky and Chris was so relieved to have him back.

Teddy was reunited by the efforts of many caring people. From the Facebook post I made he was seen by over 6000 people. Many people shared his post, and many people were out looking for him. I am so grateful for their help, and I will work to find a way to have a national Amber Alert system in place to help other people find their missing pets. Until then please keep your pet with you and be proactive. They react with fear and this is the most dangerous time of year for lost pets.

Wishing you and your family a happy and safe Fourth of July!


Teddy and his very relieved dad.
If you have any pet questions, or would like to add anything to this blog please find me @Pawbly, or Pawbly.

I will be writing on intestinal obstruction next,..stay tuned.