Saturday, September 30, 2017

The Second Round of Denial, Self-Pity.

Take a little stroll through LinkedIn, the Facebook pages of the veterinary management professionals, or, if you have access, take another little peak inside the "secret" pages of Facebook veterinary organizations. The backlash of complaining, sniveling, and nastiness is unsurpassed. The themes all center on a key point. They refer to "a video" or a "divisive rant" but the professionals of these are all circling their wagons, mounting their ammunition, and feeding the frenzy of fear based anger with more palatable axioms like "fatigue", "ethics" and "self righteousness." The war is real.

The anger runs deep and cuts hard. It runs on all sides now. At least for whatever consequences we all face the anger is universal. People are hurt, deeply. They are legitimately scarred. There is, however, NOT a universal responsibility to all sides to acknowledge this. Sure, the vet community at large can shoot the messenger, punish the singular face that brought this into light, but the mob behind the viral video is awake and now they feel acknowledged. The first weeks of the videos backlash included personal attacks to all of my social media, the clinic staff, and a real fear for my personal safety. This last week has become an onslaught of blogs by veterinary professionals feeling sorry for themselves. They are "tired". Well, for the record, are all tired. Let's just give each other that. Except that the other side has been tired for decades. (Who is the other side anymore?) At least you aren't also heartbroken that you were made to feel like an irresponsible, uncaring parent. Or lied to. Or guilt-tripped into paying for something without full disclosure that the same service might be available for a fraction of the cost down the road? Because that might be unethical? We are all tired. Tired of feeling inadequate, uncompensated, and unacknowledged. People put their pets down. We (the whole vet professional community) knew this, we tolerated it, we at worst excused and accepted this, and now we are too tired to say "I'm sorry" and move forward together. It's just another divide we place.

The wave of millions of people who feel that we failed them, (read the comments,, they use stronger words like "lied", "cheated", "killed", "extorted", etc) is real. These are real people. Real clients. People who loved, lost and can't get over it. Stop blaming them, they don't need judgement. They need help and we are responsible for too much of the vitriol to be ganging up, feeding more anger, and fess up.

You aren't tired, your burden is the anger that swells. For some it is self doubt, self reflection, inability to admit you are not perfect and that blind spot is the face of indifference you show the public countered by the mob mentality you show the vet community. You're burdened. The burden makes you feel "tired". The only way to unload the burden is to face it. Acknowledging your role in it by listening to those who feel wronged, accepting your part in it, and offering open ended solutions to resolving it.

Somewhere between both sides lies responsibility to uncover the truth.. maybe the only sincere way to set the burdened consciousness free for both sides. I'm exhausted too. Exhausted from apologizing when no one else can. When no one else will stand up for the people we serve when we disappoint them. Because the hurt goes both ways. And in the middle is the pet. That's the middle. Where the truth lies.

P.S. This blog was posted and pulled last week when a few torch bearing vets missed its point. I have attempted to edit it so as they might better understand it's intent. This, again, is not about you OR me, it is about the pet parents.. stop being such a bunch of egotistical haters, grow up, say you are sorry if you hurt someone. It's what you are teaching your kids to do in times of conflict,, isn't it?

P.S.S If you are such a coward as to leave an anonymous comment I reserve the right to delete it, post it, and/or cut and paste it with your IP address link.

If you have a pet who is the love of your life we want to hear about it. We are here for pet people across the globe. Building a place where information is free, compassion is universal and the pet ALWAYS COMES FIRST. Please join us on Open to everyone who loves pets. Dedicated to education, inspiration and empowerment. Because no one is ever alone,,, even if they are "exhausted".

Related articles; No More Blaming and Shaming: What Vets & Pet Parents Need To Understand About Each Other. Vet Billing, Suzanne Cannon.

I am also at Jarrettsville Vet, in Jarrettsville Maryland, where "economic euthanasia" is never a treatment option, and compassion is always free AND readily available.

Also on Twitter, YouTube, and Facebook (where the troll guards are still (sadly) on duty.. ;-) ).

Video here.

Want to know about the costs at Jarrettsville Vet? Look here on our website

1 comment:

  1. I saw your video and fully support your position. Gosh I wish there were veterinarians up here with your attitude. I get it that it costs a lot of money to become a vet, but as a technician, when I attend conferences with sessions designed to teach you how to upsell in your practice, it makes me ill. We have an entire area of our city with no veterinary health services because the attitude here is "If you can't afford a pet, you shouldn't have one." Thanks for being YOU.