5 Star Google Reviews

If only there was a way to share all of the dirty laundry every local business owner had on their bad patrons. Some sort of deep state message board to alert others about the people who suck the life out of your raw hard-working hands. 

You know the customers I am talking about; the ones we get restraining orders on. The ones who cry in the exam room begging for help for their kitten, promising they will pay you back and ghost you a week after you saved its life. Full balance still on the books. The kitten you send home same day after not letting it die-on-deaths-door from a broken jaw and emaciated body because it couldn't eat kitten. The ones who stand over you like some possessed demonic warlord from the underbelly of hell and tell you that you are an "fing idiot!" because you advocate for vaccinating indoor cats for rabies. The ones who steal all of the snacks from the coffee bar, and the clock from the exam room. The one who starved to death two dogs and then dropped the last at the shelter. The one who runs for public office but euthanizes every photogenic purebred puppy at 6-8 months old for "aggression" and refuses to see them as living beings who deserve 10 minutes of your precious phony veneers facetime. The list,, oh my god,, my list. I bet the local dentist, pediatrician, doctor and meat guy all have a list of their own. Me, me at my little clinic, well, I run it a little differently than my predecessor. Me, well, you raise a finger, utter one swear word, lift one hand up against a staff member (or patient), well, I throw your a$$ out the door immediately.. No apologies, no excuses, no second chances. The staff knows that if someone treats them with anything other than total respect and appreciation that I will fire them. Our work is too difficult, too important and too hard to do with some human being being anything other than kind and compassionate. Let's say our vet clinic sees 50 people a day. On any given day one person acts like a total fool over stuff that never has anything to do with the quality of our medicine, or, the price of our care, and they still go postal. This week I had two people treat me pretty despicably. They both were called/emailed and told to go elsewhere.  

Seems there isn't a week that goes by that I don't see a social media post on one of the local pages with the question; "looking for good local vet." 

Every time it is posted I peruse. It's the best unsolicited piece of data to remind you who your true friends are. It is without fail that I will personally know at least 75% of the people who respond with our name. Of these about 50%  have my personal cell number. From these I will text with a personal "thank you" for their trust, confidence and loyalty to us. In many of the cases I truthfully divulge that this person is someone we fired. Most of these people are fired for being rude, bullying, or neglectful with care that isn't based on financial ability. (Did you see that I have mentioned this twice already? We help everyone who comes to us, and we never deny care based on financial constraints. Know how many vet clinics do this? Yeah, not many).

Dixie,,, I would save her everyday a million days over

The veterinarian side of me that knows the most harrowing details of how some of our local citizens treat their pets makes the community member side of me want to scream in all CAPS "Please don't throw my name in the recommendation ring." The way I figure it if this person lives in my town and they don't want to go to the vet practice with the same town name on our sign then let them go elsewhere. The people seeking advice on the FB page are probably out there for a reason. 

If you run a business then you already know what I am talking about. Every single business that gives a rats a$$ about their employees and values keeping them, (and lets be real honest here, they are absolutely my most valuable asset), has a black list. That list of people who are not welcome back. These are the people who walk out without paying. Yell, scream, throw profanities with saliva bullets at the front desk, or, obnoxiously kick their dog in the waiting room thinking we won't intervene or stand up to the big-mouth a$$hat they are. 

So, if you are really my friend, you won't mention my name unless you know this person personally. 

I don't want the business of someone who has already been banned from my neighbors practice.

....and if you are a person who genuinely is new to the area, and needs advice on who to patronize locally, go next door, introduce yourself to your neighbors. Ask them personally. Support your local private businesses and in return they will help pay your local taxes. 

One slightly broken kitten who slept over for a few days,,
wired jaw, feeding tube,, and soo cute!

,,,oh, and one last thing,,, if you do see any business with a perfect 5 star rating two things are likely; first, they are insecure and they paid for a perfect score (pathetic and insecure), or, they decided that it was more important to be popular and liked, then stand up for their patients. (Think about how many times I am asked to euthanize a pet because people can't ______ (insert anything here,, too cuddly, too friendly, too barky, too wiggly, too black, too hairy, too perfectly wonderful for some humans).

Me,, I am a solid 4,, solid. 3 for humans, 5 for the animals,, law of averages applies.