I have been keeping a list of "veterinary pearls" since the day I started practicing veterinary medicine. It is intended to be the list of tips and tricks I have learned, (some the hard way), to help you become the best veterinarian to all of your patients, and to maybe avoid some of the missteps I have made.
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| I start every exam with a hello (to my patient first, of course). |
Here is my partial* list of veterinary medicine pearls that I have learned over the last 18 years of practice. (*Note; I come up with new ones every day,
so we are going to keep this list alive for the next new grad, or, the next bovine/equine practitioner we hire,,, or, just for laughs when we are 95 and in our rockers
waiting for the next Jell-O delivery from the house staff)…
I want to start with a moment about thinking of who you are. Who are you as a pet parent, a pet care advocate, and a veterinarian. Hold on tight to that person. You will be challenged and tested and ultimately your ability to care for others depends largely on your ability to understand who you are and stay true to her. It takes courage and bravery to be a great veterinarian (and human). If you know who you are it is easier to defend her to your inner voices on the hardest days. Stand up for your patient and yourself among the dark days that medicine invariably delivers.
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| Seraphina. One of my WHY's |
The best practitioners take pause, think about our goals, and then use all of the tools in their vet med tool box (thorough exam, look, listen, smell, feel), and then;
Remember to always listen first. (full transparency,, I have not mastered this one so I place it at the top).
With a clear head (try to) never formulate an opinion until after you listen to everything. Keep an open mind and open plan, as you listen carefully. many clues lie here. Jot down a list of things to keep in mind,, then do your exam,, then narrow and focus the list.
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| My puppies,, reminding me to play |
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always be accessible. Our JVC email is on every
report card. For some patients I give my business email for better
accessibility and a more timely follow up.
·
always document a plan, and provide best and
worst case scenario framework. Everything in writing. People get overwhelmed
and confused, and too often our words, and brains aren't the same as theirs.
· Report cards are part CYA, part summarize exam, (list presenting concerns, what we are doing about them, what we are doing today, what we will do tomorrow if needed, and what their responsibility is (i.e. recheck, drop off samples, follow up, “if not better by ___, then we ____ ) and 100% documentation to deliver intentions, investment in care, and accountability. I also list the items they declined as a reminder of where we chose to go, and where I am going to recommend we go back to if needed.
Keep everything you do as a practitioner relatable to the rest who are not.
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Always close a report card with a personal note.
For example; “Thank you for bringing
Fluffy in to see us today.” Or, “have a wonderful Summer, we are here if you
need us.” Makes all the difference in the world. We always send home a report
card. People can’t listen and comprehend everything they hear from us, and most
of them do want to be excellent stewards of their kids needs. Gentle reminders,
highlights of exam findings, and written plans (most especially for the late Friday
appointments with the (likely feared) critical cases save lives, and help
people who are emotionally over taxed.
·
Utilize and use the techs to help guide you. Ask
their opinion, provide feedback, and help them to learn. They are as eager to
learn something new as we are. The techs are your lifeline and your liability.
Always hope for one and prepare for the latter. Never, I don’t care what the
scenario is, use the excuse “the tech told me to” the state board fries your
ass, not theirs.
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| Oliver.. A great reminder as to why I care so much |
· Every euthanasia is the most important moment of your day. Take the time it needs. Provide the guidance the client needs. Tell them your plan. Ask them their preference. Be gentle. Discuss the difficult cases before you have one. Don’t make it easier for you, make it easier for them. My personal opinion and protocol differs from others. Ask why? Ask yourself which you would prefer? Tell the receptionists to light the candle at front desk. Tell the other appointments waiting for you that you are taking your time to say goodbye. They will understand.
· Understand your threshold. For me this is reminding clients that I am doing the best I can and dealing with a huge array of cases, including euthanasia’s. If they are being vocal, impatient and demanding I talk to them in person. I remind the complaining/impatient clients that the other case I am taking care of might be the most difficult moment a person ever has to face. Be patient and compassionate and ask them to do the same. They will empathize. If that doesn’t quiet them down tell them they are being referred to the ER so they don't have to wait for you any longer. We are about compassion first. Every single time. And I also usually remind them that at some time they will be in that persons shoes and I am an elephant I never forget. Your threshold exists on many levels; skill, expertise, ability, and emotional.
Do not ever allow anyone to influence the emotional well-being of our staff. Bad clients exist and they are excised,, like cancer, its curative. People can be emotional and have a bad day but they cannot, and will not cost us a staff member. I am very firm, and completely unafraid to get rid of toxic people. It is one of the most overlooked and vitally needed pieces in our profession. How many vet care members work with leaders incapable of controversy, confrontation and allow others to suffer from caustic interactions and behaviors (internal or external) as the price tag. Think about why the suicide rate is what it is and what your part in protecting the peace is?
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| My rabies quarantine kittens; Raffles and Birdie. They remind me that the most rational, and expected decisions can bear the heaviest price tags. |
Know who you are and what you are capable of. While I firmly believe that all of us are here to help, and we cannot be afraid to practice outside of our "comfort" box for the benefit of our patients and their parents, your soul is yours. Take a soul that you still like to your grave..
The courage to speak out when needed, and the compassion to put your patient first.
· Surgery; you will develop your own preferences and habits. Every choice has a consequence. Here are my mandatory requirements;
1. Every patient gets a full exam and a full review of the medical record. Read the previous medical record notes. Look for reasons to not do the surgery. You will need these for some cases. It is not uncommon to have to call an owner the day of surgery to discuss a new PE finding, ex heart murmur, increase in estimate, overbooking, emergency needs to bump an elective, etc. The patient comes first. I would rather apologize and postpone vs call after bc the surgery went sideways.
2.
every patient gets a planned course for surgery.
If you need to change the plan call the owner to discuss. For example, I
overwhelmingly request an iv catheter for each potentially difficult spay. I also
use propoflo when needed. This is charged to the client and might double their
bill. I explain why and get authorization before eating the charge which I will
do, and allow all the vets to do if it helps your peace of mind and provides a
better chance at a safer surgery.
3.
intubate whenever needed. (for me this is
everything, except maybe, the cats who are so fractious you worry about a safe recovery).
4.
gown and glove for anything extensive or in a
cavity.
5.
cap and mask at all times general anesthesia is
on. Techs included.
6.
formulate an exit plan before you grab the
scalpel. Dont worry about how to make it look pretty after you have a hole and
no skin left to close. Closure is the devil to margins,, a patient with a rough post op recovery will negate all the work you did.
7.
expect your mass before you schedule a mass
removal. I run by the ethos that if you are asking me to do it you owe me the right to see what you are signing me up for. with that go to number 12.
8. dentals are like pandoras box. if you aren’t
ready for the booby prize don’t open the box. every dachshund dental sucks..
every single one. even the ones who are 2 years old. Know how to do an
oral-nasal fistula repair (two ways) before you find a dachshund on the table
and blood dripping from the nose.
9.
PDS is $$$$ know when to use it and when its too
$$$ to use. Suture choice reflects ability.
10. Every surgery is documented with all relevant and needed details. We have a surgery form to help.
11. post op care matters at the time of surgery. I rarely use staples. and I rarely have pets come back for suture removal. think about why. .
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every ADR old/older dog has cancer. palpate
palpate palpate,, then xray... blood work gives you less clues than the PE
does. Do it last.
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| Saffie,, rehomed 3 times for inappropriate urination. She had needs no one cared enough about to help resolve. Another great example of my WHY. |
Who's hands belong where? I do not want anyone pulling medications off the shelf expect a vet. Mistakes happen. Have someone double check every drug, and label. we are going to start labeling our prescription areas with general doses to help avoid this. Further, I try very hard to run the fine line between encouraging people outside of their normal duties to learn and grow, but, I cannot put them in a place where they cannot manage the WCS consequences. think about a jugular on a cat that causes a tear in the trachea.
Cystos are a big worry for me. Never do a cystocentesis on a pet with a possible neoplasia of the bladder "seed the abdomen". What are other tasks beyond the techs ability to foresee disaster?
cremations. Have we ever talked about the catastrophe of mislabeling a deceased pet?
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| Hope,, and her pre-Christmas counter surf. |
• Rectals are part of a routine exam. You will learn this when the pet you saw 3 months ago presents for pu/pd and then you find hypercalcemia, and then you rectal. I see too many AG abscesses after the pet has been here for an APE within the last month. How do we explain that to an owner?
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Never refer until you have done bw, rads,
rectal, and offered u/s. do everything we can do here before you send.
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Know what you are sending a client into before
you refer. i.e. neuro ivdd, cost is about $10-15k. If they are not prepared to
spend this, and do sx I am not sure what value sending them has? But,,
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We always offer and document the benefits of referrals
to specialists.
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| Rosie, first visit, first vaccine,, and a not so subtle reminder of the harm we can do, even with the best of intentions and training. |
• call people often.. after every sick patient visit, after surgery, and when you think they might benefit from hearing your voice. I am not the most talented diagnostician that ever got a DVM degree, but damn I am invested in my patient and clients care. I go to bat for them. I make hard phone calls. I demand help for them when they need it (and can pay for it), and I am very comfortable not being liked by my peers. I am not here for them.. I remind them of that when they challenge me. (Have we ever talked about my license threats?).
• Know the cases that take extra TLC/emotional and physical burdens from clients. Like IVDD, MG, ME, DM, etc. these cases stay alive only if their parents can manage them, and because we hold their hands for the first two weeks (or as long as needed) of adjusting to the new life of a special needs pet. We are the clinic that takes care of our patients even after they pay and leave the clinic.
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No cosmetic surgeries here.. no excuses,,, no
pressure from owners. If you are not sure why ask me.. I am happy to discuss. (small exception; the polydactyls who live outside and cannot retract their multiple stacked dewclaws. These eventually grow into the foot pad,, they should be removed at spay and neuter).
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hard work is our credo, heart-felt-compassion is
our purpose in practice.
• Give estimates to everyone. Document it on their go home report card and on the alert or appt schedule. If the client seems uncomfortable about it discuss why and itemize. If it comes down to inability to pay we will find them help. We have lots of options available for this. But we need to know before the fact. People feel like a failure if they cannot afford their pets care. We do all we can to provide support and guidance for pet care regardless of cost. Use the GSF if needed.
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| My Wren. She came to me a speck of a dying tid-bit. I refused to let her die. In some cases it takes medicine and a refusal to let it win. |
There is an ethical obligation to being a veterinarian that I fear the profession is discarding. We owe every patient and every client the right to chose the treatment plan that is best for them. Many places offer "Gold Standard" care as the proposed "best" treatment plan. This is always the most expensive. There is no list of options given. There is one option. If it is refused a second, less costly, option is given. The amount of time, guilt, shame, and patients we lose from not putting the pets care at the clients/parents/owners choice is quite honestly unacceptable and unethical.
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Take photos and add to MR if helpful.
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Measure lesions, or have owner measure at home
and keep track.
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Have owners keep a journal for things like DM/BG,
seizures, episodic events (v/d), litter box, cardio respiratory rates, etc. I
love to give owners homework. It keeps them engaged, provides a way for them to
participate in pet care, reinforces what I want them to focus on, and what clues I am asking them to search for.
Microchips are guardian angels. I scan for them at each visit and I expect every JVC patient has one. The rare exceptions are the clients who "don't want their pet back if it gets lost?" I don't even know what to say to these people out loud.. they have a note made in the alert section.
• The "vaccine only" clients. We have a few of these. They go home with a detailed description of why we recommend what we do, and what they are not eligible for if their pet gets sick. Ex. KC, CIV and boarding. Young children and HW RX. No one can decline rabies without your consent. If they do tell them you will call AC to notify. I always call AC to notify. (Its called professional CYA). Flip side, the "I dont vaccinate people" they are given a written statement that says "We reserve the right to deny services based on vaccine status." We do not board if the client declines rabies or lepto.
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Abuse cases. Document everything. Ask to take
photos, ask to take a video. I always do this with the client present in the
room. (PS ask me about the emaciated Coonhound case and the guy who went postal
beating his dog at the front desk). These happen, sadly they happen in the
cases you weren’t even considering this to be the case. The nurse who intentionally starved two of her dogs to death before we realized she had Munchausen by proxy?
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| River and Rosie,, who remind me why I love to be a small town vet. I belong here because of these relationships. Some of the most meaningful in my life. |
• Cat vaccines and the tail. Read the AAFP guidelines. All cats get vaccines in the tail.
We have staff meetings every other month. i am hoping that you will add a “pearl” (ideally a relevant one from a recent case) for every meeting.
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you can always give out my email. Initially it
will help build client comfort as most of them know me, don’t take anything
personally.. we built a co-dependent practice the flip side is people got a
little spoiled.. they (everyone) is less confident with the new kid..
• always be humble. We are vets. We get peed on for a living.
Three view chest rads for every
suspected neoplasia case. Rads for every case that your gut tells you to be
worried about. Often clients need, and deserve, a quick answer to a tough,
and/or expensive case.
TP always goes with PCV,, even if
the techs don't want to, or, forget to do it.
Fat cat, weight loss, peripheral neuropathy, plantigrade walk, check BG first,, don't wait for that blood work to come back the next day. For the DM cats, I try to diet reverse them before start insulin. If they are not at DKA try canned DM, W/D watered down, no dry, and give them time to make their autologous insulin,,, or start at 1 unit and canned only diet. I have had a few that got off insulin for good, and lived much happier healthier lives.
Drugs.. ugh,,, the chasm of worries that these bring. Try not to give too many and overwhelm an owner, or drown out your ability to know whether the subsequent clinical signs are the patient or the meds.. and be careful for those seeking medications too often. When all else fails write a script and have the human pharmacies collect personal info. I am weary about tramadol prescriptions. No one overdoses on valium... but we have safer options for people to not abuse. Watch the staff and the drug logs. It is a nightmare every clinic has to worry about everyday.
when all else fails and a client is getting to a place where we cannot predict or influence the outcome pull out your cell phone and push "record" and call 911.
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| Take selfies.. and laugh with the results,, then share them. Joy is as contagious as it is inspiring. |
weird kittens can = rabies. We have stories to confirm. there is a fine line between helping all of the orphan kittens in HarCo and massive rabies exposure. Kittens with rabies die within 2 weeks, and usually within a few days. dont freeze a rabies suspect.
Scan for a microchip for every new pet (or every pet period).
The Health Dept people and the Animal Control people will have your back. Lean on them whenever needed.
The use of a muzzle and removing a pet from a
room need permission from the owner first.
Never argue. It's not worth your time, and it never solves anything. There is a place where we "keep them happy to keep them quiet" and, "pass the buck to someone else." Take a pause and remember your purpose. Always go back to that.
Offer a referral for everything. Its CYA and SOC. But, don't send anyone without giving them an idea of what it is going to cost them. Nothing worse than sending a referral to someone who cant do anything when they get there. (For both parties). In many cases I recommend going just to help them understand options, but they often can't afford treatment there. No surgery outside of spay/neuter, or treatment plan should be without a written offer to seek a specialist. Humans have that rackett of CYA solved.
Eating charges for having peace of mind. I would much rather have you be comfortable in your plan than saving a client money. If you need a diagnostic to help you sleep at night do it. We will either provide it pro bono or use the good sam to help. Answers without compensation are how we learn and live with the cases we stumble with. Rx. give the agonal cat a free radiograph to help make a suffering pet have peace.
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| The pets that save our lives. |
Learn to pay attention to gut feelings and red flags. people are crazy. and crazy things happen.
One of the most important things to learn is how to protect yourself and minimize liability. What really helps is being likable, documenting everything, and knowing when to bail. A person who is unkind is never worth salvaging. Walk away. Call me, and let them go before they try to hang you.
Accidents and bad cases happen. Never lie. Always learn and be humble. you are human. The worst asset of anyone is to never admit failure and to not be honest. There are lots of vets who forget to be honest and have integrity. Admit mistakes, say sorry, and be kind. you can't expect others to do it if you can't.
Don't be afraid to jump in every single time. Be honest with your client, expect honesty back from them, and jump in.
A smile and a card save the day
often. Learn to start difficult conversations with things like: "what do you think is fair?" "what do you want me to do?" "what is it going to take to make it right for you?" Write down everything. I prefer to have these exchanges via email to be able to add them to the MR without verbal interpretation or miscommunication.
Remember yourself every day. start with a plan for work life, end with a plan for home life. they are codependent and equally important.
Don't confuse vacation with CE. They are separate entities. They require separate packing contents and medications.
Know where your loyalties lie. Never confuse the order. It will lead you into places you can't explain your way out of. For me it goes like this;
• patients first. my passion and
professional skills are centered on them.
• staff second. these people will have your back everyday. they will sacrifice for you if they believe you would do the same for them.
• client last. If they love their pet as much as we do they will understand and support your obligation to pets first.
• as with every rule their are
exceptions. public health is our responsibility too.
• safety, patient, staff, client..
and always be ready for a mishap. Did I ever tell you about the time a technician got stuck with the sedation for a euthanasia, and then they called me as she was passing out? Or the time the feral cat got loose in the treatment area, hid under the xray and then attempted to be extracted by the only people in the clinic not vaccinated for rabies. Guess who was bitten? Guess what that led to?
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| A kiss for luck,, it can't hurt.. |
When I first started I had a tough time understanding the spectrum of presenting issues/diseases/severity. That took time. In general (ok I am failing to think of an exception,, wait,, cardiac,, there's one!!). I am now much better at seeing the imminently dying as such,, what the worst ear looks like vs the mildest, the dying of suffocation (did I ever tell you about the kitten on the exam table suffocating and the new vet in the back looking at a textbook for "orthopnea". I happened to be walking by the room and saw the cat on the table wide-eyed, open mouth blue and I just rushed in and took her to oxygen while we figured out the rest. (she had been hung by her collar on a stair rail.. we did an emergency tracheotomy and sent to ER,, she lived there for 2 weeks trach tube in, and a nice phone call from the sx about how to place the tube better the next time).
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| Did you ever hear the story of the 54 cats we saved from the hoarding case? |
Edema (peripheral) look for cardiac.. but I have had a few that turned out to be cancer way down the line. Rutin 500 mg and massage and keep looking for the answer. Maybe old dog not moving, ie not circulating.
Lameness, the only emergency is a CF luxation.. time matters here, everything else can do rest NSAID (do SA055 for all suspected long term NSAID patients). People are much happier if you approach these in a cost sensitive manner. Offer rads and bw upfront, but set up a plan; 7-14 days rest w NSAID and then if not better rads. Small dog lux patella, mid-lg; cclr. Bilat CCLR’s look like hips. Cause significant lameness. Last note on ortho; in discussing CCLRs I have had people listen to me discuss the dx and tx plan (surgery is really the best and only way to restore best function) I have had people want immediate euthanasia. So, deliver gently. With this; be very careful with your words. Most people want their pet to be happy and healthy and not have any indication or permission to “suffer.” I never use this word unless I absolutely believe that euthanasia is the only and kind option. (remember the blue hypoxic cat). Eminently dying is one thing, guessing and recommending euthanasia is another. Tread very carefully. I honestly believe that the plague of SA vetmed is our non-chalant cavalier attitude in recommending euthanasia. Every pet deserves a diagnosis before we try to unburden ourselves from the detective work of getting this.
Access to care and caregivers. The foundation of the community vet practices, the James Herriott model, is this. We are here through thick and thin and for both the short and the long haul. This isn’t a model of get what you can while they are here regardless of the bridges you burn. Where my fear in vet med lies isn’t in our ability to diagnose, or diagnose at any affordable price (seriously becoming an endangered species), but to retain the affection a parent has for their pet. This is where we are shooting ourselves in the foot. We are dismissing the importance of this in the longevity of this profession.
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| Hazel,, and her magnificent overbite. |
These are from Micheal Shaer’s book, Clinical Signs in SA Medicine; they are timeless and precious;
1. Treat for the treatable.
2. Assumptions lead to trouble, therefore don’t assume.
3. Always interpret clinical information within the context of the patients presentation.
4. Avoid tunnel vision.
5. Treat your patient, not just its disease.
6. Avoid overmedicating. (and be ready for these medications to change over time).
7. Be honest with yourself. (and equally honest with your peers, pateints and clients. This is why I document everything, refer everything, and CYA in every single scenario.. its my healthy, be prepared for WCS (worst case scenario) paranoia).
8. Don’t postpone todays urgencies until tomorrow. (i.e. exploratory, splenectomy, GDV, bloat, CF luxation, Addison's, hemoabdomen, blocked cat, humane euthanasia, analgesia in every single case!)
9. Common things happen commonly. Look closely at your patient; they will usually tell you what is wrong.
10. Look closely at your patient; they will usually tell you what is wrong.
11. Never let your patient die without the benefit of the silver bullet, (steroids). Human med does this well.
12. When you hear hoof beats look for horses, but don't forget about the zebras.. (Addisons!, acromegaly, insulinoma, OSA vs CCLR, what about bilat CCLR vs hip dysplasia).
13. Never sell the basics short. (PCV/TP. BG, HR, RR, temp) so important! and go back and listen again, (pe, hx).
14. If you don't think you won't find it. Cats are soo good at this.. every constipated cat is a bigger problem.
15. Never let biological specimen go to waste. I.e. every sick pet gets a full cbc, chem (electrolytes and calcium are so important!) along with a fecal, urine (think ketones) and tick panel.. not knowing is negligence if you are not looking.
16. Disaster lurks whenever a patients problem is "routine." Ex. the patient who goes into shock after a vaccine. I have had two cats die after a neuter.
17. If its not getting worse, give it a chance to get better. Ex the URI kittens,, don't bombard them with abx. start with one ( I usually do clavamox drops, then doxy, then azithromycin), but, I give them a chance bn each to get better.. usually they need a little TLC, time, stability, deworm (first time you see them!) and good food.. their immune system will catch up. caveat; eyes worsening = asap meds!
18. Don't stray too far from the patient,, the diagnosis will eventually appear. (This is written by an IM specialist,, oh the bliss of always getting to a diagnosis! real-life tip here;; life isn't so blissfully easy in the trenches.. the patient often gets better and we often don't know what the problem/disease/diagnosis was).
19. Don't give your patient a disease it doesn't deserve to have. Be careful who you explain and describe your patient and their clinical clues.. ex; (for me) the "caution" dogs can be used in a court as documentation that they are "dangerous" also pit bulls as a breed.
20. Don't let technology make you decerebrate. Ex. Don't use amylase and lipase values to diagnose, same with T4.
21. The necropsy is the clinicians trial by jury. I am never afraid of the truth,, I just hope that I was kind, compassionate, and honest with all involved. We will someday leave our professional lives, it won't be without stories to tell, some we win and some we don't, but we are honest the whole way through.
22. The wisdom of experience should never be ignored. What we lose in mental acuity and new advances with age we gain in experience and gut to compensate.
23. The diagnostician should always ask themselves 2 (I say 4) questions;
- Where am I with this patient,
- Where am I going.
- What does my client expect
- What does the patient need now
24. If the patient isn't going where you expect it to be going, then go back to square one.
25. In order to successfully treat a cat, you must think like a cat. There is no anger, frustration, poor words or struggling with a cat,, (or dog). Stop, take a break, talk to the owner, try again later,, oral ketamine, oral gabapentin, kitty magic,, no one suffers here. The cat is always in charge,, we just try to convince them that they want to participate in our treatment plan
26. Avoid the pitfalls of the red herring. Labs are part of the story, the patient is the director, follow the patient, not the labs. Ex, every blocked cat has azotemia, often the worst you will ever see,,, ignore it. Same with hypercalcemia, it has to be repeated to be valid (except with Ag mass, thoracic mass, evidence of neoplasia elsewhere).
27. If they can't afford the Ivory Tower, then offer them a chance. Affordable care and access to it is every patients right.
28. Know thy patient. They are a whole package, with unique needs, and abilities,,, in my opinion it is more important to know your patient then your client,, and the best clients (parents) want for their pets then themselves.
29. Nobody wants to pay a big bill for dead animal.. while i agree in essence i do feel that it is better to accept a tragic ending with a degree of resolve that we all tried to the best of our abilities.
30. What matters is not so much what you say to a concerned client, but how they perceive what you have said., (or "likability")
31. Diagnostic cloudiness will soon be replaced by clear skies - be patient. The difficult diagnosis patient can lead to frustration and sometimes wrong decisions. If it is not a life threatening problem, give the disorder time to unveil or refer to a specialist.
32. Better that the dying patient expire in the hospital than during the car ride home (or to the ER because you didn't see them).
33. You must have cognition to be a competent clinician, (oh lord the number of things I can list with this one.. the utter exhaustion that makes you not competent to do that exploratory, or surgery, or even another exam,, the aging DVM who cannot perform at the level needed and needs to find another avenue within vet med, the elderly who need the techs to push the euthanasia solution)..
34. To prognose you must first be able to diagnose. Giving the wrong diagnosis will certainly cause a domino effect on all subsequent actions for your patient. Better to know why a certain action must be taken rather than to regret that it was taken. Me; Don't give a patient a death sentence you cannot back up from every single angle,,, we diagnose death sentences too often and with too much conviction.
35. The toaster effect; Just as toast pops out when it is done, a patient will eat, bark, and be frustrated to be caged when they reach their turning point for recovery.. nothing makes my heart beam like a parvo puppy screaming for food and freedom!
36. To cut is to see; and to see is to do; to do is to cure. Get in there and try to save a life that is dying in front of you. There is great power in being a clinician if you are brave enough to jump in and try.
Never sink to the standards that
make other people safe. Never surrender who you are because life hands you a
challenge.
Get out alive and intact is more
important than out of debt and liked.
Be vulnerable and find the strength in that.
You are never alone. We are all here for each other.. me, well, I am always here.
Be brave and know it will serve
your patients in the best way they cannot ascertain without their freedom and
liberty bestowed. It will serve you better than compassion. You cannot have one
without the other.
Be the leader when you need to be,
but always the student.
Be the ear before the professor.
Be the shoulder before the pen or
the sword.
Be safe, you are your best advocate
for those we are advocating to serve.
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| Hamilton,, let your heart decide |
Analgesics accompany every patients peri-exam period and post-departure journey.
I have learned to never turn away someone without giving them something. Pain
meds, nausea meds, app stimulant, my email, a resource page, a hug, a report
card that says “we are here to help.” I have lost countless nights sleep over
knowing a pet is FUBAR and telling them so, only to have them walk out without
anything to help. Hospice, dying at home, and dying without medical
interventions are all acceptable. Give them something for the sake of the pets
suffering. “Tis better to die trying than to fail absently.”
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| Grin, smile, and jump in. Let me tell you about Harper. |
And to close I would remind you to think about your weakest link alongside your pet care goals. The one thing that you have to protect to get out alive (you and your patient). There are two to three souls in every case that need protecting, prepare to defend, fight, and even compromise the financial goals, the ideal care, and anything else you have to so that there can be an ending everyone can live with. Your weakest link might be the list of diagnostics that the owner cannot afford to do. Or, the list of diagnostics that don't leave you with anything treatable anyway. It might mean we lose the ability to run tests for the sake of saving funds to provide a treatment plan. It might be the time you don't have to sit with someone who needs reassurance that they are doing the best they can. It might mean the staff member who needs to be allowed the chance to fight for a case to help them feel a part of our cause. And in some cases it is you, losing sleep, feeling like an imposter-syndrome failure because life just isn't fair and the cutest, youngest, sweetest animals can die from horrible diseases that break your heart. Keep your heart on your sleeve and lead with conviction in the most honorable cause there is. Make magic happen with fierce determination and compassion coming first.
...and good luck,, I am always here for you..
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